Last Updated: [12/12/2025]
Welcome to Uniserve Medical Billing (USMB).
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (uniservemedicalbilling.com) or use our services.
We are committed to maintaining the highest standards of privacy, security, and HIPAA compliance.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information voluntarily provided by users, such as:
- Name
- Email address
- Phone number
- Organization name
- Any information submitted via website forms
1.2 Protected Health Information (PHI)
As a medical billing and RCM company, USMB may receive patient data from healthcare providers as part of our services.
This includes:
- Patient demographics
- Insurance details
- Medical codes
- Billing and claims data
PHI is handled strictly in accordance with HIPAA regulations.
1.3 Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking data
This helps us improve website performance and user experience.
2. How We Use Your Information
We use collected information to:
- Provide medical billing, coding, and RCM services
- Respond to inquiries and service requests
- Improve our website and customer experience
- Send service updates or administrative messages
- Maintain security, compliance, and fraud protection
- Perform internal analytics and reporting
We do not sell or share your information with third parties for marketing purposes.
3. HIPAA Compliance
USMB follows all HIPAA privacy and security requirements, including:
- Safeguarding PHI with administrative, technical, and physical protections
- Restricting access to authorized personnel only
- Encrypting sensitive data
- Signing Business Associate Agreements (BAAs) with all required partners
Your information is used solely for permitted healthcare operations, billing, and compliance.
4. How We Share Information
We may share information only when necessary and only with:
- Healthcare providers or organizations we work with
- Insurance companies for claims processing
- HIPAA-compliant third-party service providers
- Legal authorities when required by law
All third parties handling PHI must meet HIPAA standards.
We never share PHI or personal data with unauthorized parties.
5. Data Security
We use industry-standard measures to protect all information, including:
- SSL encryption
- Secure user authentication
- Access controls and permissions
- Data backup and disaster recovery protocols
- Continuous monitoring for security threats
Despite these measures, no digital transmission is 100% secure. We work continuously to maintain the highest protection possible.
6. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve performance
- Analyze user behavior
- Personalize user experience
You can disable cookies through your browser settings.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access or request a copy of your personal information
- Request correction of inaccurate data
- Request deletion of non-PHI personal information
- Limit or object to data processing
- Request details on how your information is used
To request any of these actions, email us at info@uniservemedicalbilling.com.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites.
We encourage users to review their privacy policies separately.
9. Children’s Privacy
Our website and services are not intended for children under 13.
We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, HIPAA compliance, or how we handle your information, please contact us:
Uniserve Medical Billing (USMB)
📍 1500 N Grant St #6185, Denver, CO 80203
📞 720-604-9718
✉️ info@uniservemedicalbilling.com
🌐 uniservemedicalbilling.com